AI and Robotics in HRM: The Future of Work

Image source: https://www.thehrdigest.com/use-of-ai-in-human-resources/

Introduction

Artificial intelligence (AI) and robotics are rapidly transforming the Human Resource Management (HRM) landscape. These technologies are automating many repetitive and time-consuming tasks, freeing up HR professionals to focus on more strategic and value-added activities (McKinsey & Company, 2017).

Current trends and effects on HRM

AI and robotics are currently being used in a variety of HR functions, including:

  • Recruiting and selection: AI-powered applicant tracking systems (ATS) can screen resumes, identify qualified candidates, and schedule interviews (Gartner, 2023).
  • Onboarding: AI-powered chatbots can answer new employee questions and provide them with the information they need to get started (Forbes Technology Council, 2022).
  • Training and development: AI-powered learning platforms can tailor training programs to individual employee needs and track their progress (HR Dive, 2022).
  • Performance management: AI-powered performance management tools can automate data collection and analysis, and provide managers with insights into employee performance (CIO, 2022).
  • Compensation and benefits: AI-powered compensation and benefits tools can help organizations develop and manage their compensation and benefits programs (Gartner, 2023).

Will robotics and AI replace HRM?


Image source: https://hrmasia.com/two-cents-why-artificial-intelligence-cant-replace-us/

It is unlikely that robotics and AI will completely replace HRM soon. However, these technologies are likely to have a significant impact on the HR profession. As AI and robotics automate more and more HR tasks, HR professionals will need to focus on developing new skills and capabilities, such as:

  • Strategic thinking: HR professionals will need to be able to think strategically about how to use AI and robotics to support the organization's overall goals.
  • Data analytics: HR professionals will need to be able to collect, analyze, and interpret data to make informed decisions about HR programs and initiatives.
  • Change management: HR professionals will need to be able to manage the change process as AI and robotics are introduced into the workplace.

The future of HRM with AI

In the future, AI and robotics are likely to play an even greater role in HRM. HR professionals will be using these technologies to automate tasks, gain insights into employee data, and make better decisions.

Pros and cons of the approach

There are several pros and cons to using AI and robotics in HRM.

Pros:

  • Increased efficiency and productivity
  • Reduced costs
  • Improved decision-making
  • Better employee experience

Cons:

  • Potential for job displacement
  • Ethical concerns
  • Bias in AI systems

Can HRM escape AI and robotics?

It is unlikely that HRM can completely escape AI and robotics. These technologies are already having a major impact on the profession, and their influence is only going to grow in the future. However, HR professionals can choose to embrace AI and robotics and use them to enhance their work and improve the employee experience.

The best practices to tackle Human vs AI grievances

As AI and robotics become more prevalent in the workplace, HR professionals need to have a plan for tackling human vs AI grievances. Here are a few best practices:

  • Create a clear policy on the use of AI and robotics. This policy should outline the organization's expectations for employees and AI systems.
  • Provide training on AI and robotics for both employees and HR professionals. This training should help everyone to understand the benefits and risks of these technologies.
  • Create a process for handling human vs AI grievances. This process should be fair and impartial, and it should give employees a voice in the resolution process.

Conclusion


AI and robotics are transforming the HRM landscape. HR professionals who embrace these technologies and use them to enhance their work will be well-positioned to succeed in the future of work.

References

  • McKinsey & Company. (2017). The future of work: Automation, employment, and productivity. (https://www.mckinsey.com/featured-insights/future-of-work/the-future-of-work-automation-employment-and-productivity, accessed on October 18, 2023).
  • Gartner. (2023). Top HR technology trends for 2023. (https://www.gartner.com/en/hr/trends/top-hr-technology-trends-for-2023, accessed on October 20, 2023).
  • Forbes Technology Council. (2022, January 19). How AI is transforming human resources. (https://www.forbes.com/sites/forbestechcouncil/2022/01/19/how-ai-is-transforming-human-resources/, accessed on October 20, 2023).
  • HR Dive. (2022, August 11). AI and robotics in HR: The future of work. (https://www.hrdive.com/news/ai-and-robotics-in-hr-the-future-of-work/623911/, accessed on October 23, 2023).
  • CIO. (2022, July 26). How AI is automating HR tasks and transforming the workplace. (https://www.cio.com/article/3671111/how-ai-is-automating-hr-tasks-and-transforming-the-workplace.html, accessed on October 24, 2023)
  • Improved with Grammarly. 

Comments

  1. Aravinda Fernando MBA29October 25, 2023 at 6:55 AM

    We might think AI will make our life easy. But there is much more to this subject and manthika did a great job. Great blog.

    ReplyDelete
  2. Zeinab Ahamed HRMBAOctober 25, 2023 at 8:49 AM

    Great article, about how human resource management is evolving! The way AI and robotics are being incorporated is definitely changing the way we think about work. You've explained this transformation clearly. Highlighted the approaches!

    ReplyDelete
  3. Dhanu MBAOctober 25, 2023 at 10:13 AM

    companies use machines instead of human beings to reduce human resource costs. AI can also streamline the business process, to enhance the operational effectiveness and the efficiency. This is very Interested topic Manthika. Keep it up.

    ReplyDelete
  4. Merril JohnOctober 25, 2023 at 12:37 PM

    In a case study done by the US below was one of there major points "AI poses several challenges. Huge swaths of the workforce are likely to be exposed to AI, in the sense that AI can now address nonroutine tasks, including tasks in high-skill jobs that until now had never been threatened by any kind of automation"
    An different topic

    ReplyDelete
  5. Anjali FernandoOctober 26, 2023 at 10:15 AM

    AI and robotics could have a big impact on the HR in the modern world.Great article.

    ReplyDelete
  6. Rasika GardihewaOctober 27, 2023 at 9:50 PM

    This post effectively communicates the ongoing evolution of HRM in the face of technological advancements, providing valuable insights for HR professionals and readers interested in the intersection of AI, robotics, and human resources.

    ReplyDelete
  7. HR MAB Fazil Farook 2023October 28, 2023 at 2:05 PM

    The blog will likely attract a wide range of readers from HR professionals to tech enthusiasts, and from business leaders to employees curious about the future workplace.

    ReplyDelete
  8. Mohamed faiz MBA HRNovember 4, 2023 at 9:56 AM

    This comment has been removed by the author.

    ReplyDelete
  9. Mohamed faiz MBA HRNovember 4, 2023 at 10:03 AM

    interested topic of HRM.

    ReplyDelete
  10. Janaka BandaranayakaNovember 29, 2023 at 7:44 AM

    Thanks . Janaka

    ReplyDelete
  11. Netasha Celestine MBA29December 3, 2023 at 5:11 AM

    A good topic and very important as this is the organizations work towards as innovation. Gives a comprehensive insight on AI and HRM.

    ReplyDelete
  12. Nadishani BastianszDecember 3, 2023 at 6:11 AM

    This offers a valuable perspective on how AI is shaping HRM. It's a great resource for HR professionals navigating technological advancements in their job role.Good Job!

    ReplyDelete
  13. Roshani_HR_MBA_B29December 3, 2023 at 9:21 AM

    valuable blog! Organizations may optimize human capital and adjust to the evolving labor dynamics by integrating AI and robotics into HRM.

    ReplyDelete

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